Jun 4, 2018

Rant 7 – It Feels Like a Money-Grab


and
I am not stupid
February – May, 2018

Most of us were brought up believing that doctors were all- knowledgeable, committed and dedicated. Well, that bubble burst!
The first hint that my assumptions were wrong was many years ago when an eye doctor told me that he couldn’t answer my question because my 20 minutes were up . . . I would have to make another appointment. Hm-m-m! Oh, I thought that maybe it was that one doctor.
More recently, I have discovered that this situation still exists and, as a mater of fact, has acerbated into a system where you need a referral from a doctor even when you are requesting a procedure that you have had before and the symptoms are identical . . . both the medical persons get fees and it feels like you are not smart  enough to know.
Another situation is where tests are required again and again for the same thing by different doctors . . . add to that the frequency of getting tests done . . . more fees for each doctor as well as the testing facilities.
Then, there are the follow-ups – that could be a five minute conversation after an hour wait, to confirm that things hadn't changed or are as they should be . . . (even if the doctor really hadn’t read your file) then another appointment three or six months later . . . so many of these could be handled through a phone call or email (G-d forbid). Oops, fees are more for a visit than they are for a phone call.
Some of the side affects of this presumptuous money-grab are: long waiting times (to see the doctor who will refer you to the doctor where you will wait again); the doctors have no idea who you are or why you are there; they are too busy; they book too many patients; patients need to come back again and again. Not to mention the psychological toll taken on the patient who is often excluded from information that could help him understand what is going on.
S/he is likely anxious; fearful; feels like an object; and is treated like “s/he wouldn’t understand what’s going on anyway!!” 



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